Shipping policy

  1. Order Processing Time

    • All orders are processed within 1–3 business days.

    • Orders are not shipped or delivered on weekends or public holidays.

  2. Shipping Time

    • Estimated delivery time depends on your location and our warehouse.

    • Standard Delivery: 7–12 business days – Rate: $4.99 USD

    • Express Delivery: 5–10 business days – Rate: $9.99 USD

  3. Shipping Confirmation & Tracking

    • Once your order has shipped, you will receive an email notification with a tracking number.

    • Please allow 24–48 hours for the tracking information to become active.

  4. Shipping Fees

    • Shipping fees are calculated at checkout based on your location and the product weight.

    • From time to time, we may offer free shipping promotions.

  5. Customs, Duties, and Taxes

    • Cookzara is not responsible for any customs duties or taxes applied to your order.

    • All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

  6. Incorrect Address

    • Please ensure your shipping address is entered correctly before completing your purchase.

    • Cookzara is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

  7. Lost or Damaged Packages

    • If your package is lost or damaged during shipping, please contact us immediately at cookzara20430885@gmail.com.

    • We will promptly assist you in resolving any issues.

  8. Return Shipping Address

    • For returns, please follow the instructions on our Refund & Return Policy page.

    • All return shipments should be sent to our USA-based return center (address provided after initiating the return).

  9. Policy Updates

    • Cookzara reserves the right to update or modify this Shipping Policy at any time without prior notice.

    • Any changes will be posted on this page.

Contact Us:
If you have any questions about shipping, please email cookzara20430885@gmail.com